Leadership Team

Chad Ertel

CEO/President of Innovation Solution provider LLC & IdentityProtect.com

Work: Equipped with over 18 years of experience in online marketing, customer acquisition, and eCommerce, Chad has keen insight and considerable knowledge of the corporate world. Prior to working at Innovation Solution provider LLC, Chad had achieved two large scale customer acquisition efforts of consumer portfolio's (exceeding 500,000 active subscribers) and responsible for launching Chase Merchant Services inbound lead generation programs. When Chad made the move to Innovation Solution provider LLC, he served as the CMO for Innovation Solution provider LLC/IdentityProtect.com for 4 years, before taking on the role of President/CEO in January of 2020.

Life: Chad balances the demands of his schedule as CEO by making time for the kind of things that recharge him. At the top of that list is golfing, traveling, and spending time with his wife and family, in sunny California.

Randi Swatt

EVP, Chief Risk/ Administrative Officer

Work: Randi brings with her 30+ years of advertising & marketing knowledge. 20+ years of her career also include extensive direct-to-consumer legal and compliance experience. In addition, Randi spent time as the acting CEO for a publicly traded company and has worked with Founder, Martin Toha, in various capacities since 1998.

Life: When Randi needs to decompress, she finds that nothing tops getting together with loved ones. She thoroughly enjoys spending her free time with friends and family.